Finally, peace of mind.

Exceptional customer service, one-call resolution, and redundant worksites add up to maximum revenue and customer satisfaction.

Financial solutions for all.

We offer a full suite of financial solutions to keep your institution on the cutting edge.

Living up to our promises.

See a select list of our valued clients.

Committed

100% Committed to Your Success

We provide fully customized call & contact center services to help you improve customer service and grow your business. We round out our customer service knowledge with a full gamut of financial services as well. As a privately held company we remain nimble and committed to responding to your needs quickly and expertly.

Answers

Services

We’re a full-service call center for financial products. As a leading provider, we’re here to make a difference in your bottom line. Our decades of experience allow us to customize solutions to meet the needs of your institution and better serve your customers.

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Industries

Focused on the financial industry, we offer a suite of comprehensive services for your portfolio. We service everything from consumer and small business loans to third-party branded credit cards to financial recovery.

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Experience

We Get Results

Our leadership team consists of experts with decades of experience in the financial industry.

Joseph Noe

President and CEO

Laura Mausbach

Chief Financial Officer

Aaron Knigge

Chief Operating Officer

Christie Betsworth

Chief Compliance Officer

Tyler Brenden

Chief Information Officer

Michael Fromknecht

Senior Vice President

Derrick Brown

Director of Operations

Nathan Schaap

Controller

Stacey Frye

Director of Human Resources

Darcy Ideker

Director of Client Relations

Jim Jeffcoat

Director of Data Management

Tom Kracht

Director of Development

Heather Sacrison

Director of Credit and Risk

Brett McConnell

Director of Operations - Recovery

Paul Simon

National Sales Director

McKenzie Langer

Risk Manager

Travis Lange

Operations Manager

Caleb Link

Operations Manager - Collections

Melinda Strandell

Client Relations Manager

Mary Culhane

Project Manager

Trista Lantaff

Operations Manager - Transaction Service

Eric Backstrom

Marketing Manager

Mark Schmidt

Technical Project Manager

Dave Yunker

Systems Administrator Manager

Greg Ticknor

Chairman of the Board

Scott Swain

Director

Greg Johnson

Director

Trust

A legacy of trust

It's deeply rooted in our corporate culture to follow through on our promises and to provide the finest in customer care.  To us, that's best reflected in the company we keep.