Finally, peace of mind.

24/7/365 service, one-call resolution, and redundant worksites add up to maximum revenue and customer satisfaction.

Financial solutions for all.

We offer a full suite of financial solutions to keep your institution on the cutting edge.

Living up to our promises.

See what our clients have to say about our products and services.

Committed

100% Committed to Your Success

We provide fully customized call & contact center services to help you improve customer service and grow your business. We round out our customer service knowledge with a full gamut of financial services as well. As a privately held company we remain nimble and committed to responding to your needs quickly and expertly.

Answers

Contact Center

From inbound and outbound sales to chat & email support, customized IVR, and more, we’ll deliver maximum revenue and customer satisfaction every time.

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Financial

We’re a full-service call center for the financial industry with a full suite of products and services to keep your institution on the cutting edge.

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Experience

We Get Results

Our business development team consists of experts with years of experience in the financial and call center industries.

Greg Ticknor

President

Greg Johnson

Chief Marketing Officer

Scott Swain

Chief Financial Officer

John Sievert

Vice President of Business Development

Connie Donohue

Vice President of Business Development

Michael Fromknecht

Senior VP of Recovery

Paul Simon

National Sales Director

Chris Wasmund

IT Director

Darcy Ideker

Director of Client Relations

Joseph Noe

Vice President of Recovery

Amber Ginter

Controller

Debbie Stills

Chief Compliance Officer

Aaron Knigge

Director of Contact Center Operations

Kerry Bamsey

Human Resources Director

Matt Geiver

Operations Manager

Stacey Frye

Operations Manager

Naomi Spencer

Operations Manager

Jen Roth

Recovery Client Services Manager

Brett McConnell

Recovery Operations Manager

Janelle Bolt

Training and Development Manager

Cyndi Harms

Trainer

Teresa Latten

Quality Assurance Coach

Adam Vazquez

Quality Assurance Analyst

Nathan Clark

Trainer

Alissa Nelson

IT Developer

Austin Meyer

Sr. Systems Administrator

Bryan Schierholz

Database Administrator

Dan Sorenson

Data Security

Eleysha Scheuring

Systems Administrator

Emily Nilson

Applications Developer

Jim Jeffcoat

FDR Specialist

Joe Tebben

IT Manager

Michael Axtell

Analytics Administrator

Trust

A legacy of trust

We follow through on our promises and guarantee the ultimate in customer care. Just ask any of our satisfied customers.