Finally, peace of mind.

24/7/365 service, one-call resolution, and redundant worksites add up to maximum revenue and customer satisfaction.

Financial solutions for all.

We offer a full suite of financial solutions to keep your institution on the cutting edge.

Living up to our promises.

See what our clients have to say about our products and services.


100% Committed to Your Success

We provide fully customized call & contact center services to help you improve customer service and grow your business. We round out our customer service knowledge with a full gamut of financial services as well. As a privately held company we remain nimble and committed to responding to your needs quickly and expertly.


Contact Center

From inbound and outbound sales to chat & email support, customized IVR, and more, we’ll deliver maximum revenue and customer satisfaction every time.

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We’re a full-service call center for the financial industry with a full suite of products and services to keep your institution on the cutting edge.

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We Get Results

Our business development team consists of experts with years of experience in the financial and call center industries.

Greg Ticknor


Greg Johnson

Chief Marketing Officer

Scott Swain

Chief Financial Officer

John Sievert

Vice President of Business Development

Connie Donohue

Vice President of Business Development

Michael Fromknecht

Senior Vice President

Paul Simon

National Sales Director

Darcy Ideker

Director of Client Relations

Joseph Noe

Vice President

Debbie Stills

Chief Compliance Officer

Aaron Knigge

Director of Contact Center Operations

Kerry Bamsey

Human Resources Director

Brett McConnell

Director of Operations - Recovery

Matt Geiver

Department Manager

Stacey Frye

Operations Manager

Naomi Spencer

Department Manager

Jen Roth

Recovery Client Services Manager

Travis Lange

Assistant Operations Manager

Joe Tebben

IT Manager

Shari Moerke

Unit Manager

Sarah Jones

Unit Manager

Steve Crawford

Unit Manager

Joe O’Kane

Transaction Services Manager

Teresa Latten

Quality Assurance Coach

Nathan Clark


Alissa Nelson

IT Developer

Dan Sorenson

Data Security

Eleysha Mapstone

Systems Administrator

Emily Nilson

Applications Developer

Jim Jeffcoat

FDR Specialist

Michael Axtell

Analytics Administrator

Sarah Chittim

Human Resources Generalist

Darren Hintz

Applications Developer

Dave Yunker

Systems Administrator

Angie Hanisch


Mike Samsel

Reports Analyst

Jodi Heiser

Client Relations Representative


A legacy of trust

We follow through on our promises and guarantee the ultimate in customer care. Just ask any of our satisfied customers.